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Q Could you please inform us your working hours?
A Our sales team works from 8:00 am to 18:00 pm from Monday to Friday. Factory working hours are from Monday to Saturday from 8:00 am to 21:00 pm.
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Q Is it possible to visit your factory and check your manufacturing process?
A We sincerely welcome our customer to visit our factory. I believe you will leave a deep impression, we will discuss and learn together to make up for our shortcomings.
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Q What is the delivery time for new mold and its sample?
A Our delivery time depends on casting and finishing requirements, but usually The mold and sample time is 10-15 days, and the mess production is usually 25-30 days after receiving the deposit. For urgent orders, please discuss with us!
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Q Which drawings and file formats can you accept?
A We can accept a variety of drawing formats, but the main formats are as follow:2D, PDF and DWG, 3D, STL, IGES, STEP, Solidworks, etc...
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Q What kind of materials can you do?
A We can produce stainless steel, stainless iron, carbon steel, alloy steel, brass, cupronickel, copper and other materials needed by our customer.
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Q Do you have ready stock or only do custom order?
A We mainly do custom order according to customers' designs or samples, and a few existing models can be directly ordered for production.
